Positus runs a water utility's customer portal, payments, billing checks, meters and maps in one place, and watches every connection so nothing slips. Your customers see your utility. Your staff see everything.
Built for member-owned and municipal water systems, and running every day at North Lauderdale Water Association.
Customers see balances, bills and usage on your own domain, in your own colours and logo.
Card, bank draft, Autopay, pay by phone and at the window, all posted to the account and reconciled daily.
Every bill cycle is checked account by account before it goes out; anything that does not add up is named for staff.
AMI readings come in on their own; meter swaps and drift are caught and listed.
Service locations, meters and county parcels kept in step with the accounts they belong to.
Every connection and nightly job is watched; staff are alerted the hour something stops, not when a customer calls.
Customers: sign in at your utility's own address.
North Lauderdale Water Associationmy.nlwa.ms
Tell us about your utility and we will show you Positus running on real data.